Alpine Ski Chalets

Travel & Payment Protection

Safe, Reliable, and adaptable holiday experiences.

The Confidentiality of Rental Assets

At the heart of our real estate assets lies their capacity to offer a personal and secluded sanctuary, a refuge from the hustle and bustle of the outside world. These properties offer a secure and exclusive retreat for families and friends to gather, indulging in the use of all facilities within a meticulously maintained, private setting.

As we prepare for what promises to be an unforgettable winter season, unlike any we have encountered in our years of operation, we maintain our optimism and dedication to crafting a truly distinctive and enriching experience. We recognize the significance of vacations as a time for relaxation, rejuvenation, and aspirations, and we are unwavering in our commitment to ensuring that our guests have the opportunity to do precisely that.

 

What is the Travel & Payment Protection Plan?

The need to enhance the security of travelers while making payments for their vacation rentals prompted Alpine Ski Chalets to launch the Travel & Payment Protection Plan. Customers can now base their focus on their travels as they let us tend to their details.

Your Financial Safety and Assurance with Us

$50,000 Peace of Mind Guarantee: Secure Payment for Travelers With Alpine Ski Chalets, travelers can make safe payments for an increasing number of vacation rentals. We prioritize your security, and that’s why we introduced the Travel & Payment Protection plan. This service allows you to concentrate on your travel plans while we handle the finer details.

Introducing the Travel & Payment Protection Plan Scheme!

The Travel &Payment Protection Plan offers additional reassurance when booking rentals via our website. We promise a full refund for your stay under these conditions:

  • Denied or prevented access to your rental at check-in (must be reported to us on your scheduled stay’s start date).
  • Significant misrepresentation of the property compared to its advertisement.
  • Coverage up to $50,000, depending on your booking’s currency.

Important Considerations For Payment Protection eligibility:

  • Pay through our platform (via Credit Card or Wire Bank transfer to our company’s bank account or to the property owner’s bank account). This applies to deposits, balances, and security deposits.
  • Overnight stays at the property disqualify claims.
  • Only the individual who booked can submit claims.

Making a Claim

  • Contact us on the rental’s first day.
  • Attach a copy of your passport or ID for verification.
  • We will reimburse successful claims to the booking bank account.
  • Expect claim processing within two weeks, and we will update you on any required documentation or decisions.

Secure Payment for Holiday Rentals Avoid these practices

  • Do not pay by cash, cash cheques, Western Union, or Money Gram. These methods are favored by fraudsters and void our guarantees.

Rental Agreement

  • Sign a rental agreement before payment.
  • Each rental has unique cancellation policies and house rules. Review these and contact the manager for any queries.
  • Pay through our platform (via Credit Card or Wire Bank transfer to our or the property owner’s bank account). This applies to deposits, balances, and security deposits.

Accepted Payment Methods

  • Credit Card or Bank transfer to our company’s or owner’s bank account.

Cancellation and Refunds

  • Cancel 2 weeks before arrival for a 100% refund.
  • Cancel 1 week before arrival for a 70% refund.
  • Cancellations less than 1 week prior do not qualify for a refund.
  • Special conditions may apply for late cancellations.

Every vacation should be effortless and enjoyable. The Peace of Mind Guarantee and online booking system for vacation rentals are powered and managed by Alpine Ski Chalets.

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Exclusive Alpine Escape

Experience Unparalleled Luxury in France and Switzerland

Book your luxury chalet getaway in the breathtaking Alps of France and Switzerland before the 1st of November, 2024, and enjoy a 10% discount when you pay in full.